Symptoms
You are unable to access normal web pages and are greeted with the error message Error 403 ? Access Forbidden / Access Denied.
Cause
This is caused by having incorrectly specified a proxy server in your Internet Explorer settings.
Resolution
To resolve this problem if using a broadband connection, you should remove the specified proxy from Internet Options by following these steps:
Netscape users should click on Edit > Preferences > Advanced > Proxies. Ensure that you have selected a Direct connection to the Internet.
If you are using a dial-up connection, then each setting specified is specific to that connection. This is the process to specify/remove proxy settings on a dial-up connection.
More Information
If this does not resolve the issue, it is likely that you may be attempting to access a page which requires authentication. It is also possible, but not particularly likely, that there is a fault with the proxy (either transparent or one you have specified) which is causing this error. This can be checked by trying a different proxy and seeing if that one works.
You are unable to access normal web pages and are greeted with the error message Error 403 ? Access Forbidden / Access Denied.
Cause
This is caused by having incorrectly specified a proxy server in your Internet Explorer settings.
Resolution
To resolve this problem if using a broadband connection, you should remove the specified proxy from Internet Options by following these steps:
- Click on Start
- Click on Settings
- Click on Control Panel
- Double click on Internet Options
- Click on the Connection Tab
- Click the LAN Settings button and take the tick out of use proxy server.
- Click OK
Netscape users should click on Edit > Preferences > Advanced > Proxies. Ensure that you have selected a Direct connection to the Internet.
If you are using a dial-up connection, then each setting specified is specific to that connection. This is the process to specify/remove proxy settings on a dial-up connection.
- Click on Start
- Click on Settings
- Click on Control Panel
- Double click on Internet Options
- Click on the Connection Tab
- Click on the dial up connection that you want to apply the settings to
- Click the Settings button on the right
- You can now click on Use a Proxy server and specify or remove the IP and Port used.
- Click OK. Click OK
More Information
If this does not resolve the issue, it is likely that you may be attempting to access a page which requires authentication. It is also possible, but not particularly likely, that there is a fault with the proxy (either transparent or one you have specified) which is causing this error. This can be checked by trying a different proxy and seeing if that one works.
